Delivery charges are calculated during the checkout process depending on the location, type of product and weight of the product from the online shop.
Depending on the country and location, the standard duration of delivery is 3 to 4 business days from the date of payment of order, while for International customers from 2 to 3 weeks depending on the country.
After an order has been place on the online shop, the customer recieve an email with order details in the form of an invoice after which from 3 to 4 business days the order will be delivered to the customer .
Yes immediately you place an order, an invoice will be sent to you by email detailing your order and amount including your order number.
Immediately when placing an order, the payment is taken off your account for customers using credit cards while those for Mobile Money the payment is deducted from your mobile Money account.
A wishlist is a separate list keeping records of all the products you like and want to get a closer look later on before deciding on which product(s) to actually buy.
Ones an order has been placed, and payment made you can contact us within 24 hours to change or cancel your order after which you will not be able to do so since your order might have already been processed.
Package Tracking is all about tracking the progress of your order from when your order is placed till when it is been delivered. You are able to know every stage of your order.